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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will open. It includes comprehensive info about all the actions that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of instructional video clips describing how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, take a peek at our comprehensive FAQ section, which contains questions asked by real individuals and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer support engineers available 24-7 and ready to help you with any issue. Each support ticket you submit will be answered in less than sixty minutes (the average ticket response time being approximately 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 209387

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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